Call Management Solutions

Core Telecoms inbound call management solutions are designed to help businesses manage their inbound calls more effectively.

Improved response rates, reduced missed calls and increased marketing ROI, are all by-products of an effective call management package.

All our Non Geographic Numbers come complete with our inbound call management package. When required, we can build bespoke services to cater for our clients needs.

With the introduction of externally hosted call management technology, it’s now possible for even the smallest business to have a high end inbound call management system, previously only available to the larger industry players.

Inbound Call Management Features

• Auto attendant/ IVR – Fully customisable on request, we can build complex IVR solutions specifically designed to cater for your businesses needs
  No hardware is necessary as all our IVR services are hosted within our network infrastructure
• Voicemail – Easy to access remotely by phone or by email, our voicemail services ensure that you can listen to your voicemail messages anywhere in the world
• Call Whisper – Alerts the receiver to the source of the phone call. Helpful for monitoring marketing campaigns when multiple 08 numbers are being used
• Fax to Email – Enables your business to receive faxes straight to a designated email inbox
• Welcome Message – Greet your customers with a personalised welcome message. The facility can also be used for promotions and important business news
• Online Call Management Statistics – Our Code Blue Stats enables businesses to redirect calls, auto-map telephone numbers and analyse call trends in near real-time. For more information see: Code Blue Stats

For more information call our customer services department on 0844 504 0000 to receive your free information pack.