CORE CALL MANAGEMENT

Take control of your inbound call handling

By working with Core Telecom, you will gain access to all our call routing features through Call Command. From here you can mange your numbers effortlessly, while increasing the productivity of your inbound calls.

Our software enables you ensure all your calls are handled efficiently, and gives you the facility to view real time call statistics on your system. Missed calls and unprofessional call handling will become a thing of the past by taking advantage of our complete online call mangement portal.

Instantly Manage Your Call Routing Online

  • Call Whisper
  • Welcome Message
  • Options Menu
  • Destination Number
  • Ring Groups
  • Hunt Groups
  • Voice -to-email
  • Fax-to-email
  • Call Queue
  • Missed Call Reports
  • Personalised Recording

If we haven’t included a service your business requires then please don’t hesitate to contact our team. We would be delighted to discuss your requirements and perhaps develop a bespoke service for you.

Call Command

With Core Telecom’s Call Command portal, you can ensure every single inbound call you receive is handled professionally and efficiently. This improves your response rates, reduces missed calls and increases the return on your investment in marketing activities.

Our call management software enables you to manage your inbound telephony effortlessly, whilst providing powerful call statistics to allow you to analyse inbound call trends in near real-time.

We are renowned for helping customers by developing bespoke call management services and management tools to meet your exact needs.

Our Call Command portal’s hierarchy structure provides full control over the allocation and management of your numbers, which is ideal for multiple brands or companies within a group or channel relationships (resellers to end customers).

Core has developed one of the leading APIs in the UK telecoms industry to allow your systems to interface directly with ours.

Start the conversation

To speak to one of our expert account managers please call us on 0844 504 0000* or submit our contact form.

*Calls to this number are charged at 7p per minute plus your operators access charge