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Key benefits of a VoIP telephone system

869 669 George Cotter

As a business owner you know it’s vital to ensure your communications system is reliable and optimised to your business operations.

voip telephonyVoIP is a cloud based telephone system that operates over a broadband connection which allows your employees to be productive and flexible, while also guaranteeing your business calls are handled professionally.

VoIP telephony offers all the benefits of a traditional phone system, but also features a host of additional functions which are cost effective and completely future proof.

Below we breakdown all the available features into a list of key business benefits:

Increase your business flexibility

Using a hosted system will allow you and your employees to work from anywhere without any down time. As all phone calls are made and received over an internet connection, you can work from anywhere, taking calls either on your mobile or by simply taking your handset with you.

VoIP telephony also offers free internal communication between different locations. If your company operates across multiple sites you can introduce seamless communication at no extra cost.

Boost business productivity

The service has lots of features that put you in complete control of your telephony needs. As an administrator you can quickly configure your system according to your business requirements, and your employees can manage all calls effectively.

Services such as detailed reporting, call screening, voicemail-to-email, remote office and call waiting ensures all business calls are handled efficiently and leaves your team to concentrate on your business needs rather than telephone handling.

Easy to install, easy to use

Even for people with limited technical knowledge, IP phones are simple to install. Rather than have expensive on-site engineers causing distribution, your IP phone can be ready to use out-of-the-box.

No software installation is required and your call set-up can be in place before any of your equipment arrives on site using the convenient web interface.

Costing saving

As all your calls are made over a broadband connection there is no need to continue paying for expensive phone lines or equipment. All technical support is provided virtually saving any further man hours on continued maintenance.

In addition you can make instant savings on call costs to all UK and international numbers.

Staff Training & Compliance

Instant feedback can be given on calls thanks to the ability to record and store all your inbound and outbound calls. In addition, recordings can be stored and used for future training needs.

AUTHOR

George Cotter

George Cotter is the Head of Marketing for Core Telecom and all brands which operate on the network. These include 08Direct, 03NumberShop and 0800NumberShop. You can find him on and Twitter.

All stories by: George Cotter