What Is Hosted?
Hosted telephony is a virtual or cloud based phone system with all calls made over the internet. It has all the features of your traditional phone system but with a stack of additional benefits.
Calls are based and received over a broadband connection making the calls cheap, and ensuring voice clarity at all times.
Each user on your system, regardless of their location, can be managed easily through an easy to use online interface. All control and administration is done through the web, removing the need for an in expensive in house or external support team.
Feature Rich Hosted Solutions
Our hosted telephony is efficient, flexible and secure. Our packages are available with a complete range of features and optional upgrades.
Ensure you and your employees maximise productivity
Last Number Redial – Easy and convenient redialling
Call Rejection – Remove any unwanted calls
Do Not Disturb – Show your colleagues you are unavailable
Contact Directory – Store up to 100 speed dials
Call Recording – Perfect for staff training and compliance
Introduce seamless communication and collaboration in your office and across different sites.
Hunt Groups – Distribute calls across your team
Call Transfer – Transfer calls to any internal line or external number
Call Park – Place a call on hold and pick it up on another phone
Group Call – Efficient internal communication
Work from anywhere and transform the way you handle calls
Call Forwarding – Divert incoming calls to the correct department
Home Worker – Transfer your profile and settings to a home office
Voicemail Services – Listen and store your messages on your desktop or forward them to your colleagues
Email Call Notifications – Never miss an important call when you’re unavailable.
Hot Desking – Transfer your settings to any handset in your company
Remote Office – Receive calls on any phone regardless of location
Add extra security features and accurately track calls made and received.
Call History – Accurately track all calls whether made, received or missed
Call Barring – Block unwanted calls
Authorisation Codes – Add a numbered code to access each handset
Move up to a whole new level of customer service
Call Waiting – Ensure you’re prepared for your next call
Music on Hold – Add messages and special offers
Auto Attendant – Add menu options for efficient call routing
CLI Flexibility – Change the number you call out from
How it works
Hosted telephony removes the need for a technical on-site telephone system. Your calls are accessed via your internet connection, and internal communications sent over an local area network within your organisation.
All call features and routing plans are instantly accessible via an easy to use web portal and mobile app.
Take control of your communications
The Horizon web and mobile platform provides users with complete control of their call set-up and routing plans. Seamless updates ensure efficient call handling and boosts productivity levels. The online dashboard gives you convenient access to information such as your call history, voicemail services and recorded calls.
Flexible, feature rich and low cost telephone systems.
Core will conduct a full and free review of your current business telephone services, creating a bespoke proposal based on the current and future needs of your business. We will highlight areas of improvement and lower your call costs. Also within the review why not request an analysis of your current line rental and call costs?
What sets us apart from the competition is our reliable service, alongside our expert and dedicated team. When working with Core, you will be allocated a dedicated account manager who will work to understand your business and provide personalised support.
The perfect solution for any sized business
Working with Core Telecom has enabled us to not only become more efficient but enjoy completely free calls between our different business locations. The cost savings are obvious an accurate call statistics give us a greater understanding of how we handle customer calls.
Core Telecom stood out from the many other telecoms companies who approached us. After looking over our setup they explained clearly how we could half our phone bill. Their hosted phone service has also introduced us to new features we didn’t even realise we needed.
We’ve worked with Core Telecom for over 3 years. They now provide us with a complete telecoms service covering both our inbound and outbound calls. Their team have also been able to create us a digital wallboard where our team can view live calls.
We utilise hosted services from Core Telecom for our space of small office pods. Our tenants are delighted with the features on offer and the fact we have a ready to use and simple to manage phone system as soon as they move in.
We upgraded sites in Leeds and Manchester to the VoIP system and received a top class service. Not to mention the cost savings and new features that came with the hosted solution.
Why Choose Core Telecom?
Core Telecom works with thousands of businesses across the UK to provide comprehensive and efficient telephone systems.
What sets us apart from our competitors is that we are a completely independent network operator meaning that the validity of all of our services and products is guaranteed at all times. Our level of customer service is second to none as every client receives their own account manager who is on hand at all times.
Because of our independence we are able to offer some of the most competitive rates on calls and services helping businesses to focus on their customers whilst having all of their telephony needs taken care of!
- Low maintenance costs
- Make instant changes and additions
- Free calls between different offices
- Manage your setup in house
- Great voice quality
- Implement disaster recovery procedures
- Enable flexible working for your staff