Core Telecom is delighted to announce we have been chosen to supply premium inbound telecoms to Red Funnel, the Isle of Wight ferry specialists.
Core Telecom has successfully ported over 113 individual phone numbers from Red Funnel’s previous supplier and begun delivering inbound call traffic.
Red Funnel had been with their previous supplier for some time and after an internal review of their requirements invited several providers to tender for the contract.
Core Telecom was chosen due to our honest and transparent approach, as well as our ability to demonstrate how we could supply the service levels required.
Red Funnel Head of Customer Services commented:
“Once we began speaking with potential suppliers it quickly became clear that Core Telecom were head and shoulders above the competition. We were enormously impressed by their ethos of keeping things simple.”
As Core Telecom operate an independent network we were able to offer a first rate service alongside a strong commercial package which ensured we met all initial expectations. Red Funnel have been able to move over to Core Telecom without any service interruption or the frustration of having to change their contact numbers.
“The team at Core Telecom met all of the deadlines and objectives set, the porting process was incredibly smooth without any snags whatsoever. We are delighted to have chosen Core Telecom as a key supplier and we look forward to a successful partnership.”
Core Telecom Managing Director, said:
“The awarding of this project with Red Funnel is an outstanding achievement for Core Telecom. Over the last 12 months we have heavily invested in our network infrastructure and this further highlights our ability to provide an industry leading service”.
“We understand that moving telecoms suppliers can be a daunting prospect for any organisation, especially one of Red Funnel’s size and standing. The porting agreements we have in place with all leading networks as well as an expert porting team ensures all potential pitfalls are removed.”
“Working with Red Funnel has been a pleasure and we hope to continue to build a long standing relationship.”